The City of Charlotte, North Carolina, has implemented Intergraph’s incident management solution to improve coordination between the city’s police and fire agencies and enhance emergency response. Charlotte selected Intergraph’s map-based computer-aided dispatch (CAD), mobile technology, automatic vehicle location, and interoperability software.
The implementation will extend the Intergraph CAD and mobile technology already in place at the Charlotte-Mecklenburg Police Department (CMPD) to include call-taking and dispatch at the city’s fire department.
Intergraph’s Incident Management Solutions provide call-center and communications center personnel with the tools needed to field all types of calls, create and update incident details, and manage multiple resources in real time. That’s why customers in 28 countries and 14 different languages choose our solutions to act fast and make smarter decisions.
To preview our Incident Management Solutions, watch our video, and download resources, please visit http://www.intergraph.com/publicsafety/cad.aspx. For more information, e-mail email@example.com.