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Weathering the Storm

Severe weather is the leading cause of power outages in the U.S. Between 2003 and 2012, severe weather caused 679 widespread outages and cost the U.S. economy between $18 billion and $33 billion per year, according to a U.S. government report. Dealing with these weather-related incidents can take a toll on utility companies – such as Wisconsin Public Service (WPS). WPS must deal with torrential winds and wi ...

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8 Ways Edmonton is a Smart City

The term “smart city” has been popping up in various industry discussions for a few years now, but what does “smart city” really mean? For Edmonton, Alberta, Canada, “smart city” means centralizing spatial information for use across city departments and the intelligent use of department-specific data to improve public works, transportation, public safety and more, now and in the future. Home to more than 1 ...

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CESC Reduces Power Loss by 11 Percentage Points

CESC is an Indian electricity generation (thermal power), transmission and distribution company that serves a population of more than 11 million spread across 567 square kilometers. Connected through a complex distribution network (both underground and overhead), CESC requires detailed asset mapping and consumer indexing to reduce the response time for outages and optimize load balancing for transformers. C ...

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Don’t Keep Your Customers in the Dark

The weather this winter hasn’t been very kind to most of North America. In early January, an Arctic cold front blanketed much of the country in snow and ice and also brought frigid temperatures in the single digits to areas as far south as Texas and Florida. By early February, another round of snow covered the U.S. from Alabama to Maine, which led to both school and business closings and a record number of ...

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Going Green with Innovative Technology

Understanding the balance between a rapidly growing society and the necessity to have sustainable energy sources that protect both the community and the environment is critical. Energy and the environment go hand in hand. Whether derived from fossil fuels or renewable sources, all energy production and consumption activities have environmental impacts. The challenge for utility companies: how to manage grow ...

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Thoughts on DistribuTECH and the role of GIS in DMS

Last week, the leading annual smart grid conference was held in San Antonio, Texas, at the Henry B. Gonzalez Convention Center. Now in its 24th year, DistribuTECH had its largest attendance ever, topping out at more than 10,000 attendees, according to an Electric Light & Power report. This included representatives from 300 utilities spanning 66 countries worldwide. This year, I received the honor of bei ...

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Utility Companies Reinvent Customer Service with Real-time Updates

With self-service websites on the rise, utility companies are keeping up with the trend by leveraging technology to enhance the outage management customer experience. Using websites to not only provide outage reporting, but also real-time information to keep customers up-to-date about a current outage is becoming more and more popular. Using this technology can also assist in informing customers of issues d ...

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Innovation and the 4 Phases of Critical Infrastructure Protection

November is Critical Infrastructure Security and Resilience Month in the U.S. Securing critical infrastructure, such as utilities, dams, oil refineries, and government installations, is essential to fighting terrorism and mitigating the effects of other catastrophes. As President Obama noted in his proclamation, “This month, as we recognize that safeguarding our critical infrastructure is an economic and se ...

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Moving Up the Charts

Business reporting is not always easy. Often when looking at data, we find ourselves reviewing row after row of information. When you display information in charts and graphs, it is often easier to understand and interpret the data. In turn, this makes reporting much easier to view and more meaningful. Intergraph’s Network Outage Analytics Reporting solution is a powerful tool for business intelligence. Net ...

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Utility Providers Gather to Discuss Outage Response & Restoration Management

Multiple companies gathered last week for the 13th Annual Marcus Evans Outage Response & Restoration Management Conference in San Antonio. With the theme, "Accelerating Restoration Performance through Enhanced Mutual Assistance, Damage Assessment and Emergency Management Efforts," it is no surprise the focal point of the presentations delivered was on restoration management in emergency scenarios. The p ...

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